77bdt Privacy Policy — Your Data, Protected

Overview of This Privacy Policy

This Privacy Policy ("Policy") describes how 77bdt ("the Platform", "we", "us", "our") collects, processes, stores, and protects the personal information of users ("Player", "User", "you") who access or use the 77bdt platform, including its website, games, betting markets, payment services, and support channels. By registering an account on 77bdt or continuing to use the platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy applies to all personal data collected through the 77bdt website and all associated services, regardless of the device, browser, or network used to access the platform. It should be read alongside the 77bdt Terms & Conditions, which govern the overall relationship between you and the platform. If you have any questions about this Policy that are not answered here, please contact our support team.

1. Information We Collect

77bdt collects personal information that is necessary to provide our gaming and betting services, comply with identity verification (KYC) requirements, process payments, and deliver a safe and personalised experience for every Bangladesh player. The categories of personal information we collect include:

• Registration data: your full name, date of birth, Bangladesh mobile number, and a username and password chosen by you at the time of account creation.
• Identity verification (KYC) documents: copies of government-issued identification such as a National ID card, passport, or driving licence, requested when required under our verification procedures.
• Financial data: deposit transaction references, withdrawal request details, and the bKash or Nagad mobile wallet number associated with your account. 77bdt does not store full card numbers or mobile banking PINs.
• Device and technical data: your IP address, device type, operating system version, browser type and version, screen resolution, and session timestamps, collected automatically when you access the platform.
• Usage and gaming data: game history, betting activity, deposit and withdrawal history, session duration, bonus usage records, and responsible gaming tool settings such as deposit limits and self-exclusion status.
• Communications data: records of your interactions with our support team, including live chat transcripts and email correspondence, retained for quality assurance and dispute resolution purposes.

77bdt collects only the minimum personal data necessary for the purposes described in this Policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is required for identity verification. We do not collect personal data from individuals who have not registered an account or interacted with our platform.

2. How We Use Your Information

77bdt uses the personal information we collect for the following purposes, all of which are necessary either for the performance of our contract with you or for our legitimate interests in operating a safe, compliant, and effective gaming platform:

• Account creation and management: verifying your identity, maintaining your account, processing your login credentials, and providing access to platform features appropriate to your account status.
• Payment processing: facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard; verifying the source of funds; and reconciling financial transactions in accordance with anti-money laundering obligations.
• Responsible gaming compliance: monitoring gaming behaviour patterns to identify signs of problem gambling, applying deposit limits and self-exclusion settings as requested, and proactively reaching out to players who may be at risk.
• Fraud prevention and platform security: detecting and investigating suspicious activity, preventing unauthorised account access, identifying and blocking prohibited activities such as bonus abuse and multi-accounting, and protecting the integrity of our games and betting markets.
• Customer support: responding to your queries, resolving disputes, processing complaints, and maintaining records of support interactions for quality assurance and audit purposes.
• Service improvements and personalisation: analysing aggregated and anonymised usage data to improve platform performance, optimise the game library, and personalise the platform experience based on your preferences and activity history.

3. Legal Basis for Processing

77bdt processes your personal data on one or more of the following legal bases, depending on the specific purpose of processing:

• Contractual necessity: processing required to fulfil our obligations to you under the Terms & Conditions, including account operation, game delivery, and payment processing.
• Legitimate interests: fraud prevention, platform security, responsible gaming monitoring, analytics, and service improvements — where these interests are not overridden by your fundamental rights to data privacy.
• Legal obligation: processing required to comply with applicable laws, including anti-money laundering (AML) regulations, identity verification requirements, and any lawful requests from competent authorities.
• Consent: where we rely on your consent as the legal basis for processing — for example, for optional marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

4. Payment Data & Financial Information

All financial transactions on 77bdt are processed through secure, encrypted payment channels. When you make a deposit via bKash or Nagad, the transaction is handled directly between your mobile wallet provider and 77bdt's payment processor. 77bdt receives a transaction confirmation and reference number but does not receive or store your mobile banking PIN, bKash or Nagad account password, or full card credentials.

For withdrawal processing, 77bdt retains the mobile wallet number or card details you have registered as your withdrawal method. This information is used solely for the purpose of returning funds to you and is not shared with third parties for marketing or profiling purposes. All stored financial reference data is subject to the same 256-bit SSL encryption and access controls that apply across the 77bdt platform.

5. Cookies & Tracking Technologies

77bdt uses cookies and similar tracking technologies to operate the platform, remember your session preferences, detect fraudulent activity, and analyse platform performance. A cookie is a small text file stored on your device by your browser when you visit a website. 77bdt uses the following categories of cookies:

• Essential cookies: required for the platform to function correctly. These include session authentication cookies that keep you logged in during your visit and security cookies that help detect and prevent fraudulent account access. These cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies: used to collect aggregated, anonymised data about how players use the platform — for example, which games are most popular, how long sessions last, and which pages generate the most support queries. This data is used to improve the platform and is not linked to individual player identities.
• Functional cookies: used to remember your preferences such as your preferred language setting and responsible gaming configuration, so that you do not need to reconfigure these settings each time you visit.

You may configure your browser to refuse cookies or to alert you when cookies are being set. Please note that disabling essential cookies will affect the functionality of the 77bdt platform, including your ability to log in and access your account. Analytics and functional cookies may be disabled without affecting core platform access.

6. Sharing Your Information

77bdt does not sell, rent, or share your personal information with third parties for their own marketing purposes. We may share your personal information with the following categories of third party, but only to the extent strictly necessary for the purposes described in this Policy:

• Payment service providers: bKash, Nagad, Rocket, Upay, and card processing partners receive the minimum transaction data required to process your deposits and withdrawals securely. These providers operate under their own privacy policies and are bound by their respective regulatory obligations.
• Game providers and technology partners: companies such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi receive anonymised session and game data necessary to deliver their games on our platform. These partners do not receive your personally identifiable registration or financial data.
• Identity verification providers: KYC service partners who assist 77bdt in verifying player identity documents receive only the specific data required for that verification process and are contractually prohibited from using it for any other purpose.
• Legal and regulatory authorities: 77bdt may disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required to do so by applicable law, valid legal process, or where necessary to protect the rights, property, or safety of 77bdt, its players, or the public.

All third parties with whom 77bdt shares personal data are required to process that data only for the specific purpose for which it was shared, to maintain appropriate technical and organisational security measures, and to delete or return the data once the purpose is fulfilled. 77bdt does not permit third parties to use shared data for their own commercial or marketing purposes.

7. Data Retention

77bdt retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with applicable legal obligations, and to resolve disputes or enforce our agreements. The specific retention periods that apply to different categories of personal data are as follows: account registration data and KYC documents are retained for the duration of your account plus a minimum of 5 years after account closure, in accordance with anti-money laundering record-keeping requirements. Financial transaction records are retained for a minimum of 5 years from the date of each transaction. Support communications are retained for 3 years from the date of the interaction.

When personal data is no longer required for any of the purposes described above, 77bdt will securely delete or anonymise the data in accordance with industry-standard data destruction practices. Anonymised and aggregated data that cannot be linked back to any individual may be retained indefinitely for statistical and platform improvement purposes.

8. Your Rights Over Your Personal Data

Subject to applicable law, you have the following rights in relation to the personal data that 77bdt holds about you. To exercise any of these rights, please contact our support team via live chat or the email address shown in the footer of this page. 77bdt will respond to all data rights requests within 30 calendar days of receipt.

• Right of access: you may request a copy of all personal data that 77bdt holds about you, together with information about how it is processed and the purposes for which it is used.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it without undue delay.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent on which processing is based, or where processing is unlawful. This right is subject to overriding legal retention obligations.
• Right to object: you may object to the processing of your personal data where 77bdt relies on legitimate interests as the legal basis for processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal took effect.

77bdt will not discriminate against you for exercising any of your data rights. We may need to verify your identity before fulfilling a data rights request to ensure that personal data is not disclosed to an unauthorised party. If we are unable to fulfil a request in full, we will explain the reasons why and advise on any alternative steps available to you.

9. Security Measures

77bdt implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage of sensitive data at rest, role-based access controls limiting internal access to personal data on a strict need-to-know basis, regular security audits and penetration testing of platform systems, and automated monitoring for unusual account activity patterns that may indicate a breach.

Despite these measures, no internet-based platform can guarantee absolute security. In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, 77bdt will notify affected users promptly and take all reasonable steps to contain the breach, assess its impact, and prevent recurrence. If you believe your account has been compromised, please contact our support team immediately so that we can secure your account and investigate.

10. Children's Privacy

77bdt is strictly an adult platform. The minimum age to register and use the 77bdt platform is 21 years. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under the age of 21, we will delete that data immediately and close the associated account without notice. If you are a parent or guardian and believe that a minor has registered on 77bdt, please contact our support team immediately so that we can take appropriate action.

11. Changes to This Privacy Policy

77bdt reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. When material changes are made to this Policy, the updated version will be published on this page with a revised "Last Updated" date at the top. Where changes significantly affect the way we process your personal data, we may also notify you via your registered mobile number or email address.

Your continued use of the 77bdt platform after an updated Privacy Policy is published constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed of how your personal data is being protected. If you disagree with any changes to this Policy, you should cease using the platform and contact our support team to close your account and request deletion of your personal data.

12. Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77bdt processes your personal data, please contact our support team. Our support team is available 24 hours a day, 7 days a week via live chat. You may also contact us in writing at the email address displayed in the footer of this page. We will acknowledge all privacy-related correspondence within 2 business days and provide a full response within 30 calendar days.

77bdt is committed to resolving all privacy-related complaints promptly and fairly. If you are not satisfied with the outcome of a privacy complaint handled by our support team, you may escalate your complaint in writing to our data privacy contact at the email address shown in the footer. 77bdt will treat all privacy complaints with confidentiality and in accordance with this Policy.